Refund policy

All Forged Air respirators have a 30-day return policy.

You have 30 days after receiving your mask to request a return.

To be eligible for a return, your respirator must be in the same condition that you received it, unworn or unused, and in its original packaging. You’ll also require proof of purchase.

Please note that returns will need to be sent to one of the following addresses: 
🇨🇦 ForgedAir - 530 Manitou Dr, Kitchener, ON N2C 1L3, Canada Attn: RETURNS
🇺🇸 ForgedAir - 4758 Warner Rd, Garfield Heights, OH 44125, United States Attn: RETURNS

To start a return, contact us at paulb@forgedair.co. Items sent back to us without first requesting a return will not be accepted.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like custom products (such as special orders or personalized items). Please get in touch if you have questions or concerns about your specific item. 

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at paulb@forgedair.co.